GOT QUESTIONS?
Find your answers here. Everything you need to know...
I WANT ONE OF YOUR MACHINES IN MY STORE. WHAT DO I DO?
Follow the steps in the "Get a Machine" section. 1) Choose your business model 2) Choose which machine will you like 3) Submit the request using the form available in the website.
HOW LONG DOES THE MACHINE TAKES TO ARRIVE TO MY STORE?
IS THE MACHINE FULLY AUTOMATED OR DO I REQUIRE WORKERS?
Our machines are fully automated. It means that you do not need workers to operate it. You will need someone to supply the raw materials (sugar, colorants, etc.) every few days depending on the volume of sales.
As we use brand new machines, as soon as we sign the contract with you, the machine will be shipped straight from the manufacturer to your location. This can take approx. between 2-3 months.
DO YOU TAKE CARE OF THE MAINTAINANCE AND SUPPLY?
It all depends which business model you have. Under "We lease your space" model, yes, we do the maintenance and the raw material supply. Under the "Franchise" model, no, you do the maintenance of the machine and the raw material supply.
WHEN YOU LEASE MY SPACE, ARE THE MACHINES INSURED?
Yes, our machines are insured. We adjust insurance depending on the needs of the location where the machine will operate.
WHAT IS THE SIZE OF THE MACHINE?
Please see the "Machine Types" section as each machine may have different size.
Is your question not answered in this section?